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Contact us
Get in touch with us for any questions or assistance. Whether you need help with bookings, inquiries, or special requests, our team is here to provide support.
Our Locations
Explore our various resort locations to find the perfect destination for your next getaway. Each location offers unique features and attractions.
Mountainview Retreat
Lakeside Haven
Forest Edge Resort
FAQ
Have questions? Our FAQ section provides answers to some of the most common inquiries about our resort.
What is the check-in and check-out time?
Check-in is from 3:00 PM, and check-out is by 11:00 AM. If you need to arrange different times, please contact us in advance.
Are pets allowed at the resort?
We offer pet-friendly accommodations at selected locations. Please inform us when booking to ensure availability and any specific requirements.
Is there Wi-Fi available?
Yes, we provide complimentary Wi-Fi throughout the resort, including in all rooms and common areas.
Do you offer airport transfers?
Yes, we offer pick-up and drop-off services from the airport. Please arrange this service with us at least 24 hours before your arrival.
What dining options are available?
Our resort features multiple dining options, including a gourmet restaurant, a casual café, and room service. We offer a variety of cuisines to suit all tastes.
Are activities and excursions available?
Yes, we offer a range of activities, including hiking, kayaking, mountain biking, and more. Our concierge can help you book excursions and plan your adventures.
Can I request event accommodations?
Absolutely. We can assist with planning and hosting events such as weddings, corporate meetings, and private gatherings. Contact our events team for more information.
What is your cancellation policy?
Our cancellation policy varies depending on the booking type and rate. Please review the specific terms and conditions when making your reservation or contact us for details.
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